kd888's Privacy Policy
Your personal information matters to us. This policy explains in detail how kd888 collects, stores, and protects your data.
Last updated: January 2026Introduction & Purpose of This Policy
kd888 is a trusted and secure online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right. This privacy policy ("Policy") explains how kd888 ("we", "us", "Platform") collects, uses, stores, and discloses your personal information ("data").
This policy applies to the kd888 website, mobile version, and all associated services. By using our platform, you are considered to have agreed to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our platform.
What Information We Collect
kd888 collects various types of information to operate our services properly and improve your experience. These are described below by category.
2.1 Identity Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Government-issued ID details (where required)
2.2 Financial Information
- bKash / Nagad / Rocket / Upay account number
- Bank account details (for transactions)
- Deposit and withdrawal history
- Transaction time, amount, and method
2.3 Gaming Activity Information
- Game selection and play history
- Bet amounts and results
- Bonus and promotion usage records
- VIP level and rewards history
2.4 Technical Information
- IP address and device type
- Browser version and operating system
- Session duration and browsing patterns
- Cookies and similar tracking data
How We Collect Information
kd888 collects user information through various methods. All collection processes are transparent and carried out with your consent.
- Direct collection: Information you provide directly during account registration, login, deposit, or withdrawal.
- Automatic collection: When you browse our platform, technical information is automatically collected through cookies, log files, and tracking technologies.
- From third parties: Information received through payment processors (such as bKash, Nagad, Rocket, Upay) or identity verification services.
- Through customer support: Information you share during live chat or email support.
Purpose of Data Use
No information will be used beyond the purposes stated here. kd888 processes your data for the following reasons:
Service Operations
Information is used to create and manage accounts, process transactions, manage the gaming experience, and distribute bonuses or rewards.
Security & Safety
Data is analysed to detect fraud, prevent suspicious activity, protect accounts, and ensure responsible gaming.
Customer Support
Information is used to resolve your issues quickly, understand the context of previous interactions, and provide personalised assistance.
Service Improvement
Analysis is conducted to improve platform functionality, add new features, and make the user experience smoother and more enjoyable.
Communications & Notifications
Important account updates, transaction confirmations, and relevant promotional information are sent subject to your consent.
Legal Obligations
Information is retained to comply with applicable laws, meet regulatory requirements, and resolve legal disputes.
How We Keep Your Information Secure
kd888 follows industry-standard technologies and processes to protect your data. The key elements of our security measures are outlined below:
- SSL Encryption: All data transmitted to and from our platform is encrypted using industry-standard SSL/TLS technology, protecting it from interception or tampering.
- Secure Server Infrastructure: Our data is stored in a secure and controlled environment where unauthorised access is strictly restricted.
- Access Controls: Only authorised personnel can access your personal information, and they are bound by strict confidentiality agreements.
- Regular Security Reviews: Our systems undergo regular security audits to identify and address potential vulnerabilities.
- Payment Security: All financial transactions processed through bKash, Nagad, Rocket, and Upay follow the security protocols of the respective payment providers.
Sharing Information with Third Parties
kd888 does not sell or rent your personal information. Information may be shared with third parties only in the following limited circumstances:
6.1 Service Providers
Trusted third-party service providers who assist in operating our platform (such as payment processors, technology infrastructure providers, and game developers) may access limited data solely for defined purposes in accordance with our instructions. These organisations are bound by strict data protection agreements.
6.2 Legal Requirements
We may be legally required to disclose information to comply with court orders, lawful government investigations, or applicable laws. In such cases, we will endeavour to notify you in advance wherever possible.
6.3 Business Changes
In the event of a business change such as a merger, acquisition, or asset sale, user information may be transferred. We will notify you by email prior to any such event.
6.4 With Your Consent
For any purpose not listed above, we will obtain your explicit consent before sharing your information with a third party.
Cookies & Tracking Technologies
Cookies are small text files stored on your device that help our platform remember your preferences and improve your experience.
Essential Cookies
Essential for the platform's core functionality. Without them, login, maintaining sessions, and secure transactions are not possible.
Functional Cookies
Used for your language preferences, interface settings, and personalised experience. Without them, settings will need to be reconfigured each time.
Analytics Cookies
Collected to understand how the platform is being used, which helps improve the service. This data is aggregated and not personally identifiable.
You can manage cookies through your browser settings. However, disabling essential cookies may affect some platform functionality.
Your Data Rights
kd888 believes you should have full control over your own data. Every registered member of this platform enjoys the following rights:
- Right to Access: You have the right to request a complete copy of the information we hold about you.
- Right to Correction: You have the right to request that inaccurate or incomplete information be corrected.
- Right to Deletion: In certain circumstances, you have the right to request deletion of your personal information (with exceptions where legal obligations exist).
- Right to Restrict Processing: In certain circumstances, you have the right to request that processing of your data be limited.
- Right to Data Portability: You have the right to receive a copy of your information in a structured, machine-readable format.
- Right to Object: You have the right to object to the processing of your information for certain purposes, including marketing communications.
To exercise these rights, please contact our support team. We will respond to your request appropriately.
Data Retention Period
kd888 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law.
Active Accounts
While your account is active, we retain your information in full. This is necessary to provide the service and personalise your experience.
After Account Closure
After an account is closed, financial transaction records are retained for a specified period for legal and regulatory reasons. After that period, the information is securely deleted or anonymised.
Special Category Data
Information related to identity verification and fraud prevention is retained for a defined period in accordance with legal requirements.
Policy Changes & Updates
kd888 may review and update this privacy policy from time to time. This may be necessary due to changes in the scope of services, introduction of new technologies, or changes in legal requirements.
- For significant changes, we will notify you at your registered email address.
- The updated policy will take effect from the date it is published on the website, and that date will be noted at the top of the page.
- Continuing to use the platform after a change has been made will be considered as your acceptance of the updated policy.
- If you do not agree with the new policy, stop using the platform and contact our support team to close your account.
Protection of Minors
kd888 is fully aware of and responsible towards minors. Our platform is intended solely for individuals aged 21 or above.
If an underage person's account is identified, we will immediately deactivate that account and delete all collected information. To learn more about responsible gaming, please visit our Responsible Gaming page.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact the kd888 support team.
Support & Privacy Contact
Our team is available 24/7 in both Bengali and English.
Live Chat — Get instant support directly on the platform
This privacy policy should be read together with kd888's terms and conditions. In the event of any conflict, the provisions of this policy shall apply. For more details, please visit our Terms & Conditions page.